Refund/Return Policy

You can always contact us for any return question at info@gmbeautysupply.store

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

WRONG ITEMS:

In the event that you received the incorrect item, please get in touch with us right away. We will make arrangements to have the correct item shipped to you as soon as possible.

DAMAGED ITEMS:

If you received an item that was damaged, please get in touch with us right away and we will make arrangements to have a replacement shipped to you as soon as possible.

EXCHANGES:
If you would like to exchange an item, please get in touch with us and we will walk you through the steps. We will only accept exchanges for damaged or faulty items.

RETURN METHOD:

By shop

HOW WILL CUSTOMERS GET THE RETURN LABEL?

Download/print

RETURN WINDOW:

30 days from delivery date

ITEM CONDITION:

As purchased

RESTOCKING FEE
Restocking returns are free of charge.

OUR DEDICATION:

We guarantee the high quality of our products and make it easy to return them. If under any circumstance you are not totally happy with your purchase, we will work with you to make it right.

We value honesty and open lines of communication with our clients. Please don’t hesitate to get in touch with us if you have any questions or concerns about our products or services. Our helpful customer support team will respond to your inquiries as soon as possible and is always available for assistance.

We want to earn your confidence and become your go-to source for refurbished electronics. We appreciate your choice and look forward to serving you again.

CUSTOMER SERVICE:

Customer service is available to answer any questions or address any concerns you may have regarding our return and refund policy. We value your comments and suggestions and are committed to making your shopping experience the best it can be. If you need any assistance, please don’t hesitate to get in touch with us at any time.


Refunds:
We do not accept refunds unless we, GM Beauty Supply have made an error to your order. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@gmbeautysupply.store.


If you have any further questions, please contact our customer services at:

Address: 1462 Cummings Rd, Smiths Station Alabama 36877, United States
Business hours: Mon - Fri 10 AM-6 PM
Sat - Sun 10 AM - 2 PM
Phone: +17063329483
Email: info@gmbeautysupply.store